AppScan on Cloud Status

This status page is specifically for monitoring HCL AppScan on Cloud and its associated services. If there are any performance or service interruptions, updates will be posted here. If you are experiencing an issue that is not reported here, please contact customer support.

DAST and SAST scanning fails

Incident Report for HCL AppScan on Cloud - System

Resolved

This incident has been resolved.
Posted Jun 13, 2024 - 09:18 UTC

Investigating

We are currently experiencing problems with creating DAST and SAST scans in the European data center. Attempting to create a new scan might result in an error 'File format not supported'. Error: An unknown error has occurred. Please try again later. This problem affects only the European data center.
We are currently investigating the problem and will provide updates on the progress and estimated time for resolution. There is no need to report this problem to HCL Support.
Posted Jun 12, 2024 - 12:22 UTC
This incident affected: Western Europe (SAST, DAST).